What requirements must my device meet to be compatible with the app?
To run the app, your smartphone and/or smartwatch must meet certain requirements such as, for example, its operating system.
The app requires an operating system of Android 6 or higher. It also requires the latest version of Google Play Services to be installed. If this is not the problem, please check if you have enough memory on your device. It might work if you make room in the internal memory of your device.
Also, due to the variety of different Android devices, the app may not be compatible in some cases. This can affect devices from less known manufacturers or devices that are less common in Europe. If you have such a device, we, unfortunately, have no way to make the app available on this specific device.
The app requires an operating system of iOS 13.0 or higher. It is compatible with iPhone, iPad and iPod touch.
If this is not the problem, please check if you have enough memory on your device. It might work if you make room in the internal memory of your device.
The following operating systems are supported:
- Android: OS2 and higher
- Apple: watchOS 6 and higher
For Android devices, we are already one step further: The stand-alone function for Android watches allows you to use it without your smartphone.
Operating system minimum requirement: Android Wear OS 2.1